Exit & Data Portability Policy

• 1. Purpose

  This policy defines StratPro360’s approach to supporting clients upon termination or expiry of services, ensuring continuity, data integrity, and orderly transition.

• 2. Data Ownership

  All client data stored or processed within the StratPro360 platform remains the property of the client at all times.

• 3. Data Access Upon Exit

  Upon termination of services, and subject to settlement of outstanding fees:

  • Clients shall be granted reasonable access to retrieve their data
  • Data will be provided in a commonly used, machine-readable format
  • Retrieval methods and timelines shall be agreed in writing

• 4. Transition Support

  At the client’s request, StratPro360 may provide reasonable transition assistance, including data extraction support, subject to agreed fees and timelines.

• 5. Data Retention and Deletion

  Following completion of the data extraction process:

  • Client data shall be securely deleted from StratPro360 systems within an agreed period, unless retention is required by law or regulation
  • Deletion shall be performed in accordance with secure data disposal practices

• 6. Regulatory Considerations

  Where the client is subject to regulatory or audit requirements, StratPro360 will reasonably cooperate to support compliance during and after service termination.